In a competitive environment, it’s essential for a company to focus its energy on its strengths, and increase its competence in its core business. Entrusting internal team members with tasks that do not fall within their remit can be counter-productive. In this sense, delegating certain projects to external companies is a wise decision.

A look back at corporate outsourcing

Also known as outsourcing or subcontracting, outsourcing involves entrusting the management of non-core tasks to an external company. While outsourcing has historically been reserved for low value-added tasks (call centers, sometimes located offshore, payroll management), companies are increasingly turning to what might be called “high-end outsourcing”.

Often put in place to ensure crisis management, this outsourcing of executive skills can also involve a merger requiring the implementation of a redundancy plan, or the management of projects with a high economic impact (setting up a new department or overhauling the IT system, sometimes internationally).

The impact of outsourcing on business competitiveness

The outsourcing of tasks has a real impact on employee satisfaction: relieved of tasks that are not directly related to their skills, they are able to exploit their full potential. Finally, the financial impact is not negligible either: by entrusting tasks to a specialist, the company necessarily gains in time and profitability.