AI or artificial intelligence is the talk of the town. Some experts even claim that operational applications will multiply, particularly in the corporate management sector.

Artificial Intelligence refers to a set of techniques developed to produce machines capable of simulating human intelligence. These machines reason and interact spontaneously to perform specific tasks, such as processing massive amounts of data, analyzing patterns that are undetectable to humans, and improving performance. AI is not just about computer science, but also about neuroscience, philosophy and mathematics. The most advanced companies have already developed their own AI applications. IBM is the best example with its Watson assistant, which combines two AI services (Watson Conversation and Watson Virtual Agent) to offer businesses a revolutionary conversational experience.

According to the experts, artificial intelligence should soon be capable of handling a range of business management tasks hitherto performed by humans. Contractors can already delegate document management to a competent machine. This system is known as RPA or Robotic Process Automation. Predictive maintenance, which reduces the risk of production stoppages, is another example, as is logistics management. Soon, AI will be able to sort through CVs efficiently, forecast sales, detect fraud or provide answers to various queries made by customers by phone or e-mail. For greater day-to-day efficiency!